End-User License Agreement (EULA) / Terms of Use

Last updated: 14.06.2026 · Scope: FanLobby

1. Acceptance of Agreement

By creating an account or using FanLobby, you agree to these Terms of Use (EULA) and our Privacy Policy.

2. Scope of License

We grant you a non-exclusive, non-transferable, revocable license to use the app for personal, non-commercial purposes.

3. Minimum Age

By accepting these Terms you confirm that you are at least 13 years old. Optional betting odds content (odds tab) additionally requires a minimum age of 18 years and must be enabled separately in the app settings.

Notice for parents and legal guardians: For younger users, the consent of a parent or legal guardian for the processing of personal data is additionally required pursuant to Art. 8 (1) GDPR. The decisive age is the one set by the respective EU member state (between 13 and 16); in Germany this consent requirement applies to users under 16. Please review the app together with your child before use.

5. Reporting, Redress and Blocking Functions (Notice-and-Action, Art. 16 DSA)

• Report content: Any post, message, or user can be reported
• Block users: Blocked users can no longer contact you via direct message; public content (e.g. in match chats) may still be visible
• Delete your own content: where the app function provides for it (e.g. lounge posts); otherwise via account deletion or an erasure request under Art. 17 GDPR

In line with Art. 16 of the Digital Services Act (DSA), you can report unlawful content to us via the in-app reporting functions above or by email to contact@fanlobby.app. Reports with a sufficient explanation and location are reviewed promptly; where an electronic means of contact is provided, we confirm receipt and inform you of our decision. This email address also serves as the central point of contact for users and authorities under Arts. 11 and 12 DSA (languages: German and English).

6. Code of Conduct

You agree to use the app exclusively in compliance with applicable laws and in a respectful manner.

7. User-Generated Content (UGC)

You are solely responsible for the content you create or upload (e.g. chat messages, predictions, profile pictures).

By creating content, you grant us a non-exclusive, worldwide, royalty-free right to make this content available to other users within the app, distribute, process, and (cascading on account deletion) remove it.

Indemnification: You shall indemnify us against all third-party claims asserted against us due to a culpable infringement of their rights by the content you submit or by your use of the app. This includes the reasonable costs of necessary legal defence. Your obligation to indemnify does not apply insofar as you are not responsible for the infringement.

8. Third-Party Content

Club logos, league logos, and player images come from public sports data APIs and are used solely for editorial purposes. Trademark holders requesting removal can contact us at any time (see Imprint).

9. Betting Content (Odds)

The app shows odds comparisons from third-party providers. These do not constitute an invitation to participate in betting. We ourselves do not offer betting, gambling, or casino features. Predictions in the app are pure skill games without monetary stakes and without monetary winnings.

10. In-App Purchases and Right of Withdrawal (§ 312g BGB)

The app currently offers no paid in-app purchases.

Once in-app purchases become active: Consumers have a statutory right of withdrawal of 14 days from contract conclusion (§ 355 BGB). Exception: For digital content (e.g. cheer-bits, premium tier), the right of withdrawal expires if the consumer has expressly consented to performance starting before the withdrawal period ends and has confirmed knowledge that consent forfeits the right of withdrawal (§ 356 (5) BGB). This consent is collected separately at purchase.

Processing via app stores: Purchases via the Apple App Store or Google Play are processed by the respective store as the seller; withdrawal and refunds are then governed by Apple's or Google's terms and processes. For purchases where FanLobby itself is your contractual partner (e.g. via the web version), the withdrawal instructions in the app apply. Bits are a virtual consumable currency; bits already credited or spent are non-refundable.

Detailed withdrawal instructions: see screen Withdrawal in the app.

11. Availability

We strive to keep the app available 24/7 but provide no guarantee of uninterrupted availability. Maintenance or outages do not give rise to claims for damages.

12. Liability

We are liable without limitation for intent and gross negligence and for damage resulting from injury to life, body or health. For slight negligence we are liable only for the breach of essential contractual obligations (cardinal duties); in such cases liability is limited to foreseeable, contract-typical damage. Liability under the German Product Liability Act (ProdHaftG) and mandatory statutory consumer rights remain unaffected.

13. Termination, Suspension and Statement of Reasons (Art. 17 DSA)

You can delete your account at any time (Settings → Account → Delete account). We reserve the right to remove content and to suspend or delete accounts that violate this EULA or applicable law; in cases of serious or repeated violations this may also occur without prior notice.

Where we restrict the visibility of your content, remove it, or suspend your account, you will — where required under Art. 17 DSA and where we have your contact details — receive a statement of reasons for the decision. You may object to the decision within a reasonable period by email to contact@fanlobby.app; we will review your objection and reverse the measure if it was unjustified. Your right to bring the matter before the courts or an out-of-court dispute settlement body remains unaffected.

14. Governing Law and Jurisdiction

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer-protection provisions of the country of the consumer's habitual residence remain unaffected. Place of jurisdiction is Passau, provided you are a merchant, legal entity under public law, or special public-law fund.

15. Changes to this EULA

We may amend this EULA upon material changes. You will be informed in the app and may be required to consent again.

16. Severability

Should individual provisions of this EULA be or become wholly or partly invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. The statutory provisions shall apply in place of any invalid or unenforceable provision (§ 306 (2) BGB).

17. Apple-specific Terms (only when obtained from the Apple App Store)

1. Acknowledgment: This EULA is concluded between you and us only, not with Apple Inc. ("Apple"). Apple is not responsible for the App or its content.
2. Scope of License: The license is non-transferable and limited to use of the App on any Apple-branded device that you own or control, in accordance with the Usage Rules set forth in the App Store Terms of Service.
3. Maintenance and Support: We — not Apple — are solely responsible for providing any maintenance and support services for the App.
4. Warranty: We — not Apple — are responsible for any product warranties. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if applicable). To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the App.
5. Product Claims: We — not Apple — are responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including (a) product liability claims, (b) any claim that the App fails to conform to any applicable legal or regulatory requirement, and (c) claims arising under consumer protection or similar legislation.
6. Intellectual Property Rights: In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, we — not Apple — will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
7. Legal Compliance: You represent and warrant that (i) you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
8. Developer Address: For any questions, complaints, or claims regarding the App, you may contact us at the address listed in the Imprint.
9. Third-Party Terms: You must comply with applicable third-party terms of agreement when using the App.
10. Apple as Third-Party Beneficiary: You and we acknowledge that Apple and Apple's subsidiaries are third-party beneficiaries of this EULA, and that upon your acceptance of the terms of this EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third-party beneficiary.

Last updated: 14.06.2026 — Document version EULA 1.4.0